Gaming should be a source of joy, not stress. 9jil wants you to play in a healthy, mindful way. We're here to help you understand your limits and keep yourself protected.
Keep in mind: Gaming is entertainment, not a source of income. Never bet to chase losses or with borrowed money. 9jil always supports responsible gaming.
Responsible gaming means enjoying gaming mindfully, within defined limits, while maintaining your financial and mental well-being. 9jil believes gaming is only truly enjoyable when every player engages responsibly.
Many people in Bangladesh see online gaming as a quick way to earn money. The reality, however, is that gaming always carries some risk. Without the right mindset and clear limits, it can lead to financial loss and stress. 9jil's responsible gaming guidelines are here to help you manage that risk.
Our platform offers a range of responsible gaming tools — including deposit limits, time limits, cooling-off periods, and self-exclusion — giving you full control over your gaming habits.
9jil has built a range of effective tools to help keep you safe. These tools are accessible at any time through your Account Settings. Make full use of these features to ensure a responsible gaming experience:
| Tool Name | What it does | When to use it |
|---|---|---|
| Deposit Limit | Set a maximum daily, weekly, or monthly deposit amount | To keep your spending under control |
| Session Time Limit | Automatically logs you out or sends a warning after a set period of time | To prevent excessive time spent gaming |
| Loss Limit | Automatically stops bets once you've lost a set amount | To minimize financial losses |
| Cooling-Off Period | Account temporarily suspended for 24 hours to 30 days | When you need a break |
| Self-Exclusion | Permanent account closure for long-term self-exclusion | When gaming becomes a serious problem |
| Reality Check | Sends periodic reminders of how long you've been playing | To stay in control at all times |
To set these limits, go to Account Settings → Responsible Gaming, or contact our support team. Limit reductions take effect immediately; increases are subject to a 24-hour cooling period.
Responsible gaming starts with being honest with yourself. If you notice the following signs, it may mean gaming is no longer just entertainment — it could be becoming a problem:
Do any of the signs above apply to you? There's nothing to worry about — asking for help takes courage. Reach out to 9jil's support team or take the self-assessment below.
Answer the following questions honestly. If you answer "Yes" to 3 or more, consider reaching out to our support team.
Have you spent more time or money on gaming than you planned?
Has gaming ever caused arguments or conflict with people close to you?
Have you ever continued gaming to try to recover money you've lost?
Have you ever taken out a loan or borrowed money from someone to fund your gaming?
Have you tried to stop gaming but found yourself unable to?
Do you turn to gaming to escape stress or shake off a bad mood?
Have you neglected work, family, or social responsibilities because of gaming?
This assessment is not a substitute for professional medical advice. If you have serious concerns, please seek help from a qualified mental health professional.
We're more than just a gaming platform — we're here to support you in having a healthy and enjoyable gaming experience.
9jil strictly prohibits registration for anyone under 18. Age verification is carried out for all members during the KYC process, forming the foundation of responsible gaming on our platform.
Every player can independently set their own deposit, loss, and session time limits. Responsible gaming is entirely in your hands.
Automatic notifications are sent at regular intervals showing how long you've played and how much you've won or lost — keeping you aware and in control.
You can voluntarily suspend your account for anywhere between 6 months and 5 years, at any time. 9jil fully respects and supports that decision.
Our support team is always here for any gaming-related concerns or issues. You're not alone on the path to responsible gaming.
9jil regularly shares information and tips on responsible gaming to help every player stay informed and protected.
Getting started with responsible gaming takes just a few simple steps. Setting limits on 9jil is completely free and can be done at any time.
Log in to your 9jil account and click on the profile icon.
Select "Responsible Gaming" from the "Account Settings" menu.
Choose from deposit limits, loss limits, session time limits, or self-exclusion — whatever you need.
Daily, weekly, or monthly — enter your preferred timeframe and amount.
Your limit takes effect immediately upon saving. A confirmation message will be sent to you.
All of 9jil's responsible gaming tools are ready for you. Register today and start gaming safely and enjoyably. Remember — playing within your limits is always the best play.