9jil's Privacy Policy — Your data is our responsibility

1 Introduction & Scope

9jil (https://9jil.win) is a trusted online gaming and betting platform for users in Bangladesh. We are committed to full transparency in how we handle your privacy. This Privacy Policy applies to the 9jil website, mobile app, and all related services.

When you open an account on 9jil, play games, place bets, make deposits or withdrawals, or use our services in any way — we collect certain information. This Privacy Policy clearly explains what that information is, why it is collected, and how it is kept secure.

• This policy was last updated on 1 January 2026.
• Any updates to the Privacy Policy will be communicated to your registered email address.
• If you do not agree to this policy, please discontinue use of our services.

2 What Information We Collect

9jil collects only the information that is necessary. We never collect unnecessary or excessive data. Full details are provided below:

3 How We Use Your Information

9jil uses your information only for specific, legitimate purposes. Use of data under our Privacy Policy is limited to the following:

• Account Management: For registration, login, and identity verification.
• Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
• Customer Support: To address your complaints, questions, and concerns.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To comply with regulatory requirements.
• Service Improvement: To improve your gaming experience and enhance platform quality.
• Marketing Communications: To keep you informed about bonuses and offers, with your consent.

If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time through your account settings or by contacting our support team.

4 Data Sharing & Disclosure

9jil never sells your personal information to third parties. That said, limited data may be shared in the following specific circumstances:

• Payment Processors: Mobile Banking, Nagad, Rocket — used solely to complete transactions.
• Identity Verification Agency: Authorized third parties for the KYC process.
• Law Enforcement Agencies: By court order or legal obligation.
• Anti-Fraud System: Specialist providers for fraud detection.

5 Cookies & Tracking Technologies

9jil uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. Here is a full breakdown of how cookies are used under our Privacy Policy:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your language preference and other settings.
• Analytics Cookies: Used to monitor site performance — you can disable this.
• Marketing Cookies: To show relevant ads — with your consent.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

6 Data Protection Measures

9jil employs industry-leading security measures to keep your data safe. At the core of our Privacy Policy is robust technical protection:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Data Masking: Sensitive information (such as payment numbers) is partially masked.
• Access Control: Only authorized staff can view specific data.

7 Your Data Rights

Under 9jil's Privacy Policy, you have full control over your own personal data. You may exercise the following rights at any time:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under specific conditions.
• Right to Restrict Processing: The right to restrict how your data is processed under certain circumstances.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to marketing or profiling.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

8 Privacy of Minors

9jil is strictly for users aged 18 and above. In line with our Privacy Policy, we do not knowingly collect any personal information from minors.

• Age is verified at the time of registration.
• Any information found to belong to a minor will be deleted immediately.
• Parents and guardians can report suspicious accounts to us directly.

9 Data Retention Policy

We retain your information only for as long as necessary. The retention periods defined under 9jil's Privacy Policy are as follows:

• Account Information: For the duration the account is active, and 5 years after closure (as required by law).
• Financial Transaction Records: Up to 7 years for legal obligations.
• Gaming History: 3 years after account closure.
• Log Files & Technical Data: Up to 1 year.
• Marketing Preferences: Immediately upon unsubscribing.

When data is no longer needed, it is securely deleted or anonymized. In some cases, legal obligations may require us to retain it for a longer period.

10 Changes to the Privacy Policy

9jil may update this Privacy Policy at any time. When changes are made, we will:

• We will update the date at the top of this page.
• You will be notified at your registered email address of any significant changes.
• We will display a notice on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. Please keep your email address up to date.